Tech

iPhone: Round 3

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I think this is round 3, not sure now, lost count.

I’ve just called Carphone Warehouse again (on 0870 087 0168). I spoke to Alan, in Preston, who was extremely pleasant on the phone. In fairness to them, everyone I’ve spoken to have been very polite and efficient. I just think they’re getting nonsense information from other sources and nobody really knows what’s happening.

Anyway, Alan - in Preston - said that my details were all stored on their systems, and that said systems had sent the information off to O2, but that the aforementioned systems hadn’t had a response from O2. In the words of Alan Partridge “a-ha!”.

So, Alan (did I mention he was in Preston?) sent the details to O2 again, and also sent them via email. This took a few minutes while I endured the cheesy piano rendition of “Man On The Run” for the millionth time, but Alan returned and said he’d sent everything off.

Apparently, O2 have sent an email to Carphone Warehouse assuring them that by 1pm today, all Friday customers will be activated. They’ve said the backlog will be cleared today, and as there are no more iPhones to sell, so no new activations, things should settle down.

I asked how this affects me, if my details were botched and are only just being sent across, and Alan didn’t really have an answer. He said they usually advise 2-24 hours for a new connection, but that with the chaos lately he didn’t know how long it might take.

So, I’ve not been back to my local store yet, but I’m going to pay them a visit at lunchtime, and see if I can get rid of the nasty Jawbone thing I bought. I’m sure it’s a perfectly good headset if you’ve got a compatible head. My head, it seems, it distinctly incompatible.

© 2008 Is there food?.